Please keep in mind that you may experience delays in delivery related to increased demand and lockdowns. Once Australia Post has your order we have the same visibility as you do, but we’re happy to assist in any way we can.

Contact Us

We'd love to hear from you if you have questions about our Zero Waste Box program!  If you’d like to speak to a TerraCycle® representative, please contact us through one of the options below:

Phone number 1800 983 324 or email customersupport@terracycle.com.au

Our offices are open Monday through Friday, 9am to 5pm AEDT. We will aim to respond to any customer service enquiry within 24 hours.

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